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Resource Management Coordinator

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Job Details

Company Manpower
Location Didcot
Salary Competitive
Job Type Full Time
Added 6 days ago

Job Location

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6 month contract - Milton Park, Didcot. Starting ASAP.

Engineer Scheduling

  • To fulfil all engineer booking requests received by the Resource Management team.
  • To validate all booking assumptions to ensure appropriate engineer usage.
  • To manage and maintain all resource bookings within the scheduling tool to ensure the efficient use of field engineering resource to meet business objectives including matching engineer levels.
  • To highlight any issues and provide alternative resourcing options that can help to minimise the risk to the successful fulfilment of all business requirements.
  • Formulating and implementing action plans where corrective action is required to meet business requirements.
  • Manage engineer resource costs and ensure the correct project or division is charged for engineer time.
  • To highlight to the Team Leader where skills or capacity issues are impacting the ability to meet business requirements.

Improvement Work

  • To own and maintain all process and quality documents relating to the resource planning and booking process.
  • To be actively involved in work with all business areas to look for lean and efficient improvements in current working practices.
  • To understand all issues relating to the scheduling tool. To play a significant role in the modification and development of internal information systems to deliver business objectives.
  • To identify when additional resource is required to support your role and support the Team Leader in forecasting work as required.

Knowledge, Skills & Experience

Key knowledge and skills:

  • High Attention to Detail
  • Strong Planning & Organising
  • Strong Judgement and Prioritisation
  • Process definition and improvement focused
  • Knowledge of RM products and services
  • Strong written and verbal communication skills
  • Strong customer focus and empathy

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