Senior Sales Strategy & Optimization Analyst

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Business Administration Travel Percentage : 10 - 15%We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?About the role:As the Sales Strategy & Optimization Analyst, you will support the strategy development and sales process enhancement for our Enterprise commercial teams. Initially you will be supporting the team in some of their process optimization, but our expectation is that you will quickly take ownership of projects of your own.About the team:Our Sales Operations teams sit at the center of the sales process, working to remove friction from the process our sales reps complete to bring a sale from lead to contract. They enable the end-to-end sales experience for all merchants in our high-growth payments business. We build and manage the tools and sales processes used by the largest sales force in the industry to facilitate ~20%+ y-o-y growth across our $4 bn revenue business. We sit at the centre of our commercial and functional teams to build the deal approval process in the complex and heavily regulated payments space and reduce the time to revenue for our payments for products and services.The team operates on an agile methodology to optimize the sales process, rapidly enable process enhancements through our own team of CRM developers, and then report out on sales performance for both executives and sales leaders. What you will be doing:Work with Sales teams and functional teams (e.g., Legal, Implementation) to define and improve the sales process, or the process each seller uses to move a potential customer through to saleIdentify creative ways to implement the suggestions from the Sales and functional teams, and then work with the right people to put those changes into effect. For example, this role works very closely with our Salesforce developers to build improvements right into the tool that the sellers use to do their jobManage our ongoing programs and forums used to create collaboration around improvements in the process, such as our SLA program (agreements the Sales and functional teams make to each other about how long approvals will take) and our bi-weekly Pipeline reviewsBuild the materials and presentations used to train sellers on changes to the process or facilitate conversations across stakeholder groupsAct as an ambassador for the Sales Operations organization with team members from across the organization, bringing a great attitude and a willingness to listen to suggestionsRegularly updating internal stakeholders, including more senior members of the team on progress within your projectsBuild strong relationships with key stakeholders around the business, particularly with Commercial teams to ensure strong sales engagement, and operational teams with a large role to play in the sales processWork closely with the Product, Engineering & Operations team to identify technical solutions to streamline the sales process, acting as the primary mechanism to translate commercial needs and feedback into tangible system enhancementsManage projects effectively. Create clear project plans, engage a full network of stakeholders across the organization, report on progress and leverage more junior members of the team for supportWork with your team to drive innovation and put forward new growth ideas. Build business cases to seek funding as needed.Identify and track the KPIs best used to gauge process efficiency and diagnose issues. Deliver trackable improvements to key metrics in line with strategy.Build, maintain, and promote positive professional working relationships with senior leaders across various functions.What you will bring:Bachelor’s degree in business or related fieldsProven experience in sales enablement, revenue-facing roles, sales training, or sales support, and a demonstrated knowledge of best practices, methodologies, and technologies in each of these areasMeasurable experience with having a positive impact on business outcomes, such as win rate, quota attainment, length of sales cycle, etc.Exceptional problem solving and critical thinking skills: demonstrated ability to structure complex problems and propose innovative solutionsExcellent organizational skills: able to coordinate across multiple projects and stay on top of detailsProven ability as a Project LeadCommercially focused, with a desire to drive great outcomes for the businessStrong analytical skills; able to translate targets into tangible process improvementsClear, proactive communicator (both written and verbal); able to listen and work well with others while being confident and assertive where requiredAbility to engage with more technical concepts and indirectly manage technical delivery teamsClearly demonstrated ability to build and leverage strong networks, both internally and externallyAdded bonus if you have:Technical expertise in payments products or other highly regulated industriesTechnical experience with enterprise businesses in the US and/or UKWhat we offer you:A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:Competitive salary and attractive benefits including private medical cover, dental cover, and travel insuranceHigh exposure to senior stakeholders from across the Merchant organizationA multifaceted job with a high degree of responsibility and a broad spectrum of opportunitiesA modern, international work environment and a dedicated and motivated teamThe chance to work on some of the most challenging issues in financial services & technology#LI-Hybrid #LI-NJ1Privacy StatementFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.Sourcing ModelRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.#pridepass

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