Hollyfield Personnel are proud to be working in partnership with a new client based in Burton on Trent.
Due to a positive business restructure roles have become available for an experienced Customer Service Advisor to join them on a Permanent basis.
As a Customer Service Advisor you will deliver a high level of Customer Service to a base of existing clients and ensure that the service received by customers is world class.
You will work in partnership with internal departments to achieve desired results and be able to provide updates at all levels.
Duties will include but not be limited to :-
Answering incoming calls in a professional manner, providing a high level of customer service
Data entry and processing of customer orders onto computer system
Managing a base of customer orders , chasing delivery dates and stock
Working to and achieving SLA’s
Providing prices to customers
Assisting customers with general a
Posted 4 weeks ago