Customer Service Support Executive





Assist in establishing working procedures



Manage the pre- and post sales quotations and orders



Co-ordinate technical communications from customers, BDMs and the Project Management team to enable successful delivery of complex product implementations



Assist BDMs in the completion of quotations, PQQ's, tenders, technical specifications plus any other appropriate commercial documentation



Be point of customer contact for complaint escalation and co-ordinate appropriate escalation and response



Liaise between Service Engineers, area Customer Support Advisors and Customers regarding expectations



Maintain accuracy and completeness of CRM system



Ability to use MS Outlook, MS Excel, essential. MS Word and MS PowerPoint are desirable.





Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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Job Overview

Date Posted:

Posted 4 days ago

Expiration Date:

09/11/2019

Location:

Swindon

Job Type:

Permanent

Salary:

£24000.00 - £27000.00 per annum

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