Join us as a Customer Service Senior Personal Banker in Manchester
As a Senior Personal Banker in one of our branches, you’ll be in the perfect place to build great relationships and promote the benefits of alternative services to simplify and enhance customers banking experience .
Our customers will look to you to support them in their decisions as to how they bank with us. You'll act as a trusted expert, proactively providing them with the knowledge they need to make the most of their money and making sure they're fully informed when it comes to the products and services we offer.
Day to day, you’ll be:
We’re looking for someone who shares our passion for delivering excellent customer service in every interaction and who is motivated and driven to develop their career and meet branch & personal goals. As a trusted Adviser you’ll strive to improve standards for our customers, looking for ways to make their lives easier and take the stress out of banking.
We’ll also be looking for you to demonstrate:
What else you need to know
We’re here for our customers whatever the time of day or night, so you’ll need to be flexible in working a rotating shift pattern. You also need to be prepared to move between local branches as required.
You'll enjoy a comprehensive structured training programme, and on-going coaching and support to enhance your development and open up progression opportunities. When you're ready and have mastered your current role, we’ll help take your career to the next level.
How we'll reward you
Salary: Your salary will start from £20,205 per year (pro rata for hours worked)
You’ll join on a competitive minimum salary of £20,205 (which is £11.10 per hour) and in addition you’ll receive money to help you save for retirement. You can choose from a range of protection, healthcare or lifestyle benefits from RBSelect, our fully flexible reward programme.
You will have a generous holiday entitlement of 33 days. (pro rata for hours worked) – you may be required to work bank holidays.
Visit our reward and benefits page for more information on the benefit packages we offer.
Posted 4 days ago