Customer Service Administrator

Customer Service AdministratorTruro £20,000 - £22,000 + Progression + Development + Holiday Do you have experience working in a customer facing position and looking for an exciting new opportunity? On offer is the chance to work for a company that are seeing an unprecedented period of growth which will give you the opportunity to progress within the business? With multiple sites, this company have been going for over 20 years and specialise in the renewable energy industry. With increased government backing and a boom in the industry, they have grown from strength to strength, and are continuing to see ongoing year on year growth with extensive plans moving forward. As such they are now looking to take on a Customer Service Administrator to join their team. In this role you will be responsible for providing customer service that is efficient and personal. You will record sales and repair orders on the ERP system, generate invoices and take payments from customers. Following orders, you will co-ordinate with customers to arrange suitable delivery times. The role will also handle any incomings queries or complaints ensuring resolutions are found. This is a great opportunity for someone looking to join a growing company that can help them develop and progress with a long term career. The Role: *Ensure all orders are processed and delivered on time *Take enquiries, orders and payments from customers. *Handle any complaints and find satisfactory solutions The Person: *Customer service, logisitc or general administration experience *Competent using computer software such as ERP systems *Good communicator and team player Reference Number: 154636