Associate Director of Product Management - Retail / Consumer Products

Company DescriptionPublicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.We are one of the leading consulting partners in Retail and Consumer Products working with brands such as Walmart, Tesco, Waitrose, Unilever, Nestle, Sephora, Bang and Olufsen and H&M.Job DescriptionPartner with client(s), strategists, experience leads, and architects to frame business goals and value pools from which we can shape product propositions that provide transformative business outcomes and customer experienceDevelop product vision, strategy, market/user research, by keeping the customer at the centre of everything we do while using design thinking toolsRepresent client in ideation workshops with cross-functional leaders where you identify new ideas, customer needs, pain points, and solution optionsDevelop solution hypotheses iteratively, based on user research, and industry and market trend analysisEstablish customer journey mapping to guide product development; then validate that learning with user testingTranslate product vision into a roadmap containing well-defined, prioritised features that will realise the product vision and valueValidate and present the business case to C–level executives and lead business reviews to ensure the team prioritises the right featuresServe as a voice of the customer among the cross-functional team, always understanding the customer needsEstablish objective goals for the product with success and acceptance criteria using meaningful metrics, KPIs, and quantifiable business outcomesMasterfully apply Lean Agile practices and frameworks Collaborate with product owners, solution managers, and cross-functional product managers, to ensure alignment towards the same programme increment (PI) objectivesCollaborate with system architects to envision and prioritise system enablersRepresent industry best practice and market trends to assist the client in maintaining competitive advantageBuild and maintain a trusting relationship with the client, teams, and vendors; develop influence without authorityInspire, lead, and mentor, a high-performing team of Product Analysts to continually facilitate improvements in developing and enhancing best-in-class digital products and servicesQualificationsDeeply rooted in Agile, Lean, and continuous delivery principles that maximise flow of value with a passion to extend this understanding throughout the organisationDemonstrated success creating digital products vision, strategy, experience, and enterprise solutions and services - from ideation to launch, including engineering and operational qualityExperience working with a multi-disciplinary team on customer-focused products and servicesProven ability in collaborating and leading Programme Increment (PI) cyclesSignificant industry knowledge and expertise within industryProven ability to prioritise multiple demands and obtain buy-in from stakeholdersPractice in workshop facilitation to cultivate the ideationAbility to define financials, ROI, KPIs, and forecasts, with success leveraging data to make decisions about product feature incrementsProven track record of working with senior client stakeholder and diverse teams as a servant leader and steward of economic and customer valueMastery in leading change and inspire others to change behavioursInfluencer in continuous learning and innovationAdditional InformationWe have got you and your family covered with 25 days paid annual leave (plus bank holidays), life assurance, dental insurance, income protection, critical illness cover, private healthcare for you AND your family (pre-existing conditions included), and a pensionWe know the importance of health and wellbeing so offer you extensive retail discount offers and further reimbursement towards activities that contribute to a healthier lifestyleOur beautiful Turnmill office is open, meet over complimentary barista-made coffee! Our teams have been busy creating remote and face-to-face social activities through learning languages virtually, yoga sessions, having a laugh at our online summer fairs and so much moreWe are proud to actively invest in your learning through various learning platformsDiversity and inclusion aren't just buzzwords. We offer an inclusive environment through our inspirational business resource groups and work with you to give back to the local community through CSR effortsA Tip from the Hiring ManagerA successful Product Manager at Publicis Sapient combines leadership skills, rooted on customer centricity, with tactical product management skills to drive the clients and team in releasing program increments every 10-12 weeks (or applicable frequency at client’s organization).Set Yourself Apart With:Certified SAFe Product Owner/Product Manager designation (not essential)Certified Agile Product Manager designation (not essential)

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