Administration Support (10 Month FTC - Maternity Cover)

Job: Support Administrator FTC 10 Month Mat Cover

Hours: 9.00am - 5pm Monday to Friday 45 mins lunch

Location: Bradford

Salary: £18,000 per annum

Contract: 10-month FTC

Start date: Immediate

Are you a motivated and hardworking individual with customer service and administration experience? Do you have strong PC skills and the ability to work in a fast-paced environment? If so, we have an excellent opportunity to join a busy and established company in the Bradford area.

Although this role is covering maternity leave, for the right person there could be an opportunity on more of a permanent basis. If you prove yourself, you could absolutely be embedded in the team after the contact ends and this business know a great employee when they see one!

Duties

  • Providing administration support to the Customer Relationship Executives
  • Conducting administration audits, ensuring relevant information is captured correctly and accurate feedback is given to relevant parties
  • Advising relevant parties on the Internal Quality Assurance requirements and providing support and guidance on how this should be conducted
  • Answering all incoming calls within three rings and where possible, deal with the enquiry in the first instance or direct the call to the appropriate individual/team
  • Thoroughly checking and updating qualifications and information on system and ensuring any incorrect or fraudulent qualifications are highlighted to management and investigated appropriately
  • Updating all internal documentations and ensuring insurance policies, address changes and changes of contacts are recorded accurately.
  • Identifying any areas of non-compliance and escalating appropriately to the Operations and Compliance Team Leader

Skills required

  • Previous administration or frontline customer service experience
  • Confident & professional telephone manner
  • Experience of using basic office equipment and IT software
  • Good verbal and written communication skills
  • Ability to resolve problems and make decisions
  • Attention to detail and accuracy
  • Ability to work in a team, independently and under pressure

If you would like to apply for this role, please submit your details online for consideration. You will be contacted within 48 hours if your details have been shortlisted for this role.

Office Angels is an Equal Opportunities Employer.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://www.office-angels.com/candidate-privacy

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Job Overview

Date Posted:

Posted 3 weeks ago

Expiration Date:

01/12/2019

Location:

Bradford

Job Type:

Contract

Salary:

Up to £18000.00 per annum + Parking

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